Teams

Teams are the root of hosting on MyPlots. All events, venues, and orders are tied to a team.

You can create multiple teams under the same account. Each team operates indepently from one another. They are responsible for their own finances, events, venues, and orders.

Creating a Team

When you register an account on MyPlots a team is automatically created for you under your name.

Team Members

A team is comrpised of several team members. The user who creates the team will always be the team owner, and that cannot be changed.

Inviting Team Members

The team owner can invite members straight away. Invites are sent via email and the recipient will receive a link that will let them join the team.

Team Member Types

When inviting a new team member you are able to select a type (role) for this new member. There are 3 roles:

• Owner
• Admin
• Member

Owner team members are the members that create the team. There can only be one team owner and this currently cannot be changed after a team is created. Team owners are able to manage everything and remove anybody from a team. They are also able to access the team's associacted stripe account (see enabling monetization).

Admin team members are given most of the same permissions as owners but are not able to access the team's associated stripe account and may only remove team members with the role member.

Member team members are apart of the team but do not have many abilities. They are primarily meant to be ticket scanners.

Role Capabilites

	Owner	Admin	Member
View Team Overall Financials	✅	✅	✅
View Team Events	✅	✅	✅
View Event Overall Financials	✅	✅	✅
Scan Event QR Codes	✅	✅	✅
View Event Orders	✅	✅	❌
Create Event	✅	✅	❌
Manage Event	✅	✅	❌
Manage Team	✅	✅	❌
View Team Orders	✅	✅	❌
Create Marketing Campaigns	✅	✅	❌
Manage Marketing Campaigns	✅	✅	❌
Manage/View Team Stripe Account	✅	❌	❌

Enabling Monetization

To begin selling paid tickets on MyPlots you must first enable event monetization. This means completing the stripe connect onboarding flow. Only the team owner can complete this on behalf of the team.

To get started visit the Host Dashboard and click on the banner that asks you to enable monetization.

You will be redirect to an external onboarding flow hosted stripe. It will ask some information to verify your legitamacy. Once you have finished the onboarding you can return to the Host Dashboard and you should be able to create paid tickets.

If the onboarding was not a success, stripe will reach out to you and ask you for additional information.

Accessing Stripe

Once stripe has been connected to the team you can access the stripe dashboard by going to the team page an clicking on the button and clicking on the button that looks like: •••.

INFO

Only the team owner can access the team's associated stripe account.

The stripe dashboard will provide you will more information about the team's financials. While the Host Dashboard will show you infomration such as orders, attendee profiles, and an overall look at financial data over time, the stripe dashboard will provide more infromation like payouts and allow you to invite other people to manage the stripe account.

Updating a Team

You are able to update your team's name once every 2 weeks. Team owners and admins can update the team's name.